Priority Support
If you’re a Pro user, please open a support ticket.
I’m trying to use blocks such as tabbed content and content toggle. All looks OK in my editor and when I use the page preview. When the page is published I only see the tab label headers and content headers as text only and the headers are stacked in a column. Nothing is clickable. I checked all settings and I don’t see anything off there. Could be a plugin conflict but I need all of my other plugins so I haven’t fully tested yet. Please help.
Can you please share a link where we can check the issue?
(Also, are you using the CoBlocks plugin?)
Not using CoBlocks plugin. See link below and scroll down to Company Information – under the line in the beige box you’ll see Tab 1, Tab 2, and Tab 3. This should be a horizontal tab structure
Hello – any update on this issue?
We have tried to recreate the issue from our end, but we couldn’t. It may be conflicting with any other plugins or the child theme if you’re using one.
FYI my site requires GeoDirectory. GeoDirectory has custom post type pages, and when I try to use Ultimate Blocks on the custom post type pages the functionality for Ultimate Blocks does not work for some reason. When I test on other pages throughout my site the plugin does work. However, I need to use tabs on the custom post type pages. If you can find a solution to fix it within the next day or so I will keep using UB on this site but if not I will have to find another solution
Hello – can you work with GeoDirectory to figure out why the plugin conflicts and doesnt work on their Page Details template and resolve the issue?
We still couldn’t figure out the issue.
Can you please give us a temporary access? (You can email us at support[@]ultimateblocks.com)
Have you received my emails to try and help resolve this issue? I forwarded you emails from GeoDirectory after they tested and they said that the problem is Ultimate Blocks is not template-ready…
Ultimate Blocks just checks if a given post content has any of their blocks, and load the assets if apply. But they do not check templates.
Yes, we’ve found the issue. We’ve started working on it.
Thank you – is there an estimated time for completion? This is critical for site updates I want to make.
Thanks!
To be honest, it might take some time. I’ll keep you updated.
Do you need the template-ready support for these two blocks (Content Toggle and Tabbed Content)?
Hello – do you have an update on when the content toggle and tabbed content can be used with a template ready page?