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Critical error when plugin is active

Posts: 3
Topic starter
(@deniel177)
Active Member
Joined: 1 month ago

Hi,

 

when the Ultimate Block plugin is active on my website, a critical error appears when trying to edit one page, where I am using Buttons and Expand features. I am not able to edit my website when the plugin is active. How can I solve it?

Thank you

 

Danie Sochor

Topic Tags
5 Replies
Posts: 75
Admin
(@istiak)
Member
Joined: 6 years ago

Can you please share the theme and plugins list you’re using on your site?

Reply
Posts: 3
Topic starter
(@deniel177)
Active Member
Joined: 1 month ago

I am using Neve theme and here is the list of plugins:

Complianz | GDPR/CCPA Cookie Souhlas
Forminator
Honeypot Anti Spam for Forminator Forms
Page scroll to id
Simple Lightbox
Ultimate Blocks
WPFront Scroll Top
Yoast SEO

 

Everytime I want to edit a page where I am using Ultimate blocks plugin I have to deactivate, edit the page and than activate again. When Ultimate blocks plugin is active critial error appears.

 

Please help

Reply
Posts: 75
Admin
(@istiak)
Member
Joined: 6 years ago

We’ve released an update today. Can you please check if it has fixed the issue?

Reply
Posts: 3
Topic starter
(@deniel177)
Active Member
Joined: 1 month ago

Updated today, but it did not fixed the issue. Still same problem and critical error.

Reply
Posts: 75
Admin
(@istiak)
Member
Joined: 6 years ago

We couldn’t recreate the issue from our end. Can you please give us a temporary admin access to this email (support@ultimateblocks.com)?

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