---
title: "Refunds and the 30-Day Money-Back Guarantee"
description: "Every Ultimate Blocks Pro plan has a 30-day money-back guarantee. Learn how to request a refund through the Ultimate Blocks contact page."
url: "https://ultimateblocks.com/docs/refunds-and-money-back-guarantee/"
updated: "2026-11-07"
category: "Account & Licensing"
---

# Refunds and the 30-Day Money-Back Guarantee

Every Ultimate Blocks Pro plan comes with a 30-day money-back guarantee. If Pro does not work for you, request a refund within 30 days of your purchase through the [Ultimate Blocks contact page](https://ultimateblocks.com/contact/).

## What you need

- The email address you used to buy Ultimate Blocks Pro.
- Your license key or order details, if you have them. See [How to find your license key](https://ultimateblocks.com/docs/find-your-license-key-and-manage-your-account/).

## How to request a refund

1. Go to the [Ultimate Blocks contact page](https://ultimateblocks.com/contact/).
2. Fill in the form with the email address you used to buy, and say that you want a refund.
3. Add your license key or order details, and a short note on why Pro did not work for you. This helps the team improve the plugin.
4. Send the form. The team replies by email.

You can also reach the team from your dashboard under **Ultimate Blocks > Contact Us**.

## Before you ask for a refund

If something is not working, contact support first. Many problems, such as a block missing in the editor or a license that will not activate, have a quick fix:

- [Fix a block missing in the editor](https://ultimateblocks.com/docs/fix-block-missing-in-editor/)
- [How to install and activate Ultimate Blocks Pro](https://ultimateblocks.com/docs/how-to-install-and-activate-ultimate-blocks-pro/)
- [How to find your license key and manage your account](https://ultimateblocks.com/docs/find-your-license-key-and-manage-your-account/)

Read the full terms in the [Ultimate Blocks refund policy](https://ultimateblocks.com/refund-policy/).

## Frequently asked questions

**Does Ultimate Blocks Pro have a money-back guarantee?**

Yes. Every Ultimate Blocks Pro plan, yearly or lifetime, comes with a 30-day money-back guarantee.

**How do I request a refund for Ultimate Blocks Pro?**

Contact the Ultimate Blocks team through the contact page at ultimateblocks.com/contact with the email address you used to buy.

**Can I keep using the free plugin after a refund?**

Yes. The free Ultimate Blocks plugin on WordPress.org stays free to use.

**Where can I read the full refund policy?**

The full terms are on the Ultimate Blocks refund policy page at ultimateblocks.com/refund-policy.

## Related docs

- [Ultimate Blocks free vs Pro](https://ultimateblocks.com/docs/ultimate-blocks-free-vs-pro/)
- [How to upgrade your license](https://ultimateblocks.com/docs/how-to-upgrade-your-license/)
- [How to find your license key and manage your account](https://ultimateblocks.com/docs/find-your-license-key-and-manage-your-account/)