User feedback is a great way to figure out what is going on with your product/service and where you can improve it. It helps businesses improve their services by getting suggestions from their customers.
If you’re looking to enhance your site presence and business, a good feedback plugin is a must.
We compiled a list of the most efficient feedback plugins out there with key features. To collect feedback from your users at the click of a button, keep reading!
1. Fluent Forms
Fluent Forms is a fast-paced WordPress form plugin that helps you design forms within minutes. It is mobile responsive and requires no coding skills. It takes very little loading time, ensuring that your website can be optimized to deliver the best performance.
It comes with a variety of templates ready to be published on your site. These templates include a registration form, payment form, feedback form, survey form, and more. Once you’ve collected the necessary data, you can export any form as JSON, CSV, OSD, and Excel files.
- Over 3000 Integrations
- Uses Conditional Logic in Forms
- Various Reliable Form Templates
- Collects Emails for User Subscription
- Star Ratings Feedback
Its pricing begins with $59 for a single site and goes up to $199 for unlimited domains.
HelpGent developed by team wpWax is the ultimate communication tool that makes a room for video messaging, screen recording & sharing, and audio and text messaging asynchronously for its users. But HelpGent is more than just a communication tool. It incorporates a remarkable feature that streamlines the process of collecting user feedback.
So, what’s that? Through its Unlimited Forms, users can gather customer feedback regarding their products and services. This invaluable functionality empowers businesses to gather insights and make informed decisions to enhance their offerings.
That’s not all! HelpGent goes a step further by enabling users to generate many leads and cultivate trust with their customers. By leveraging this incredible tool, businesses can solidify customer relationships and foster long-term loyalty.
- Offering asynchronous video messaging facility
- Screen sharing & recording
- Audio & text messaging
- Unlimited Forms to collect user feedback
- Google Drive & Directorist integration
The plugin comes up with both free and premium versions. The pro plan starts at $99.
Opinion Stage, as the name suggests, comes with hundreds of pre-made polls, surveys, and quizzes to help you collect feedback and opinions. These templates can be customized to perfection or can be developed from scratch depending on your preferences.
The plugin comes with top-of-the-market integrations to enable your forms to be smooth and seamless. Show quiz and poll results in real-time and use its analytics dashboard to find data patterns. Moreover, all forms and quizzes can be shared on social media for better reach!
- Add Popups When Needed
- Use Branch Logic in Quizzes
- Customize Color, Font, and Theme
- Embed your Content in Posts & Blogs
- Analyze Performance with Dashboard
This plugin is free for use with limited features. The pro plan starts from $19/month.
Quiz and Survey Master is a powerful tool to keep your visitors engaged. It can design everything from fun personality quizzes to intensive questionnaires for your sales team.
It offers 4 quiz templates with unique image and text layouts. You can use its templates to collect answers for survey forms, take exams or collect leads for marketing purposes. It has a ton of add-ons to amplify its given functionalities, such as integration with MailChimp, Zapier, Google Sheets, and Stripe. Once you’ve integrated it into your system, your website will be ready to collect data and help you analyze your next course of action!
- Quiz timer (for exams)
- Email marketing facilities
- Leaderboard and certificates
- Reporting and analysis tools
- Can be used to collect payments
The plugin has both free and premium versions. The pro plan starts at $129/year for one site.
Usersnap takes customer feedback one step higher with its state-of-the-art technology and features. Built specifically to cater to user feedback, this plugin dives deep into bug detection.
It can collect annotated screenshots with every bug report. It can highlight and mark bugs within the website in seconds, reducing the need for complicated and unclear reports. The plugin also streamlines the feedback into one dashboard, ensuring your team and customers can communicate swiftly.
- Unlimited Feedback Tickets
- Collects Feedback Quickly with Widget
- Streamlines Quality Assurance (QA)
- Project Management Tool Integration
The basic version of the plugin is free in the WordPress repository. The pro version has 4 tiers of pricing, ranging from $9/month to $249/month.
6. WP Reactions
Just like the Facebook ‘React’ option, WP Reactions has introduced a reaction option for your WordPress site. When it comes down to customer feedback, a simple react emoji can speak volumes. In many ways, it renders the usage of long feedback forms irrelevant, as the sheer number of reactions can express whether a post has been well-received or not.
The plugin offers shortcodes to attach the reaction buttons wherever you need them. Reactions can be placed below blog posts and comments, ensuring your viewers spend 5x more time on your website.
- Over 200 Emojis
- Insightful User Data
- Increase Social Sharing
- 5 Emoji Layout Templates
- Integration with Popular Social Media Sites
WP Reactions is priced at $39 for a single site and ranges up to $249 for 10 sites.
Helpful is a simplistic user feedback tool. It collects data on the basis of one thing – whether the content is helpful or not. Users are asked this question under posts and they can vote a Yes/No, which can quickly enable you to understand which contents are better.
You can, of course, change the question according to your preferences. Users can also fill out a quick feedback form after voting in case they would like to provide additional feedback.
- Dashboard Statistics
- 5 Themes of Feedback
- One User can only Vote Once
- Votes can be Reset as Needed
- Widget is Attached to posts via shortcode
This plugin is completely free for use.
Rating-Widget is a GDPR compliant tool that allows visitors to rate your content on a scale of one to five. These rating options can be attached to posts, pages, comments, WooCommerce, BuddyPress, and bbPress forums.
A Reviews Add-on can also be used with this tool to further enhance the integrity of your user feedback. Viewers can add a written review when needed, giving you the perfect insight into your posts.
- Social Media Sharing
- Support Multiple Languages
- Unlimited Ratings and Votes
- Customizable Ratings and Placement
- Showcase ‘Top Rated’ Posts for Better Exposure
This plugin is free for use and has a few paid add-ons.
One of the best ways to improve the functionality of your WordPress site is by gathering feedback from your users. By doing this, you will get the opportunity to get the most out of your website by improving on what works and getting rid of what doesn’t. And let’s be honest, it will be pretty awesome to see the data in front of you.
Thank you for reading, we are always excited when one of our posts is able to provide useful information on a topic like this. Let us know below which plugins you prefer and why!
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