10 Best User Feedback Plugins for WordPress

User feedback is a great way to figure out what is going on with your product/service and where you can improve it. It helps businesses improve their services by getting suggestions from their customers.

If you’re looking to enhance your site presence and business, a good feedback plugin is a must. 

We compiled a list of the most efficient feedback plugins out there with key features. To collect feedback from your users at the click of a button, keep reading!

1. OpinionCamp

OpinionCamp is a modern, block-based user feedback plugin built specifically for the WordPress block editor (Gutenberg). It allows you to collect quick, actionable feedback from visitors using simple and elegant polls; without overwhelming them with long forms or complex surveys.

With OpinionCamp, you can add polls directly inside posts or pages and show real-time results instantly after users vote. This makes it especially effective for gathering opinions, validating ideas, understanding user preferences, and increasing on-page engagement. Since polls are lightweight and interactive, visitors are more likely to participate compared to traditional feedback forms.

The plugin focuses on simplicity and performance while still offering essential customization options, responsive layouts, and control over how results are displayed. It’s a great fit for bloggers, marketers, and product owners who want fast feedback without friction.

Noticeable Features

Gutenberg-native poll block
Instant result view after voting
Multiple style and layout options
Responsive design for all devices
More options are coming soon.

Price

OpinionCamp is available for free, making it an accessible option for collecting user opinions and lightweight feedback on WordPress sites.

2. Bit Form

Bit Form is a lightweight WordPress form builder that works well for collecting user feedback, surveys, and suggestions. It allows site owners to create custom feedback forms using a simple drag-and-drop builder.

The plugin focuses on performance and flexibility. Forms load fast and remain responsive across all devices. Bit Form supports feedback use cases like customer satisfaction forms, feature request forms, rating forms, complaint forms, and support feedback.

It gives full control over form structure, logic, and data without adding extra load to the website.

Noticeable Features

Drag and drop feedback form builder
AJAX-based form submissions
Conditional logic for dynamic questions
Star rating, radio, and checkbox fields
Multi-step and conversational forms
File upload support for screenshots
Email notifications with built-in SMTP
Spam protection with reCAPTCHA and Honeypot
Integrates with email and automation tools
Performance-friendly and lightweight

Price

Pricing starts at $29 per year for a single site. You can also go for a lifetime plan for a single site at $94 or select the unlimited lifetime plan for $169.

3. Opinion Stage

Opinion Stage, as the name suggests, comes with hundreds of pre-made polls, surveys, and quizzes to help you collect feedback and opinions. These templates can be customized to perfection or can be developed from scratch depending on your preferences. 

The plugin comes with top-of-the-market integrations to enable your forms to be smooth and seamless. Show quiz and poll results in real-time and use its analytics dashboard to find data patterns. Moreover, all forms and quizzes can be shared on social media for better reach!

Noticeable Features

Add Popups When Needed
Use Branch Logic in Quizzes
Customize Color, Font, and Theme
Embed your Content in Posts & Blogs
Analyze Performance with Dashboard

Price

This plugin is free for use with limited features. The pro plan starts from $19/month.

4. Quiz and Survey Master

Quiz and Survey Master is a powerful tool to keep your visitors engaged. It can design everything from fun personality quizzes to intensive questionnaires for your sales team. 

It offers 4 quiz templates with unique image and text layouts. You can use its templates to collect answers for survey forms, take exams or collect leads for marketing purposes. It has a ton of add-ons to amplify its given functionalities, such as integration with MailChimp, Zapier, Google Sheets, and Stripe. Once you’ve integrated it into your system, your website will be ready to collect data and help you analyze your next course of action!

Noticeable Features

Quiz timer (for exams)
Email marketing facilities
Leaderboard and certificates
Reporting and analysis tools
Can be used to collect payments

Price

The plugin has both free and premium versions. The pro plan starts at $129/year for one site.

5. HelpGent 

HelpGent developed by team wpWax is the ultimate communication tool that makes a room for video messaging, screen recording & sharing, and audio and text messaging asynchronously for its users. But HelpGent is more than just a communication tool. It incorporates a remarkable feature that streamlines the process of collecting user feedback. 

So, what’s that? Through its Unlimited Forms, users can gather customer feedback regarding their products and services. This invaluable functionality empowers businesses to gather insights and make informed decisions to enhance their offerings.

That’s not all! HelpGent goes a step further by enabling users to generate many leads and cultivate trust with their customers. By leveraging this incredible tool, businesses can solidify customer relationships and foster long-term loyalty. 

Noticeable Features

Offering asynchronous video messaging facility 
Screen sharing & recording 
Audio & text messaging
Unlimited Forms to collect user feedback
Google Drive & Directorist integration 

Price

The plugin comes up with both free and premium versions. The pro plan starts at $99. 

6. Usersnap

Usersnap takes customer feedback one step higher with its state-of-the-art technology and features. Built specifically to cater to user feedback, this plugin dives deep into bug detection. 

It can collect annotated screenshots with every bug report. It can highlight and mark bugs within the website in seconds, reducing the need for complicated and unclear reports. The plugin also streamlines the feedback into one dashboard, ensuring your team and customers can communicate swiftly.

Noticeable Features

Unlimited Feedback Tickets
Collects Feedback Quickly with Widget
Streamlines Quality Assurance (QA)
Visual JavaScript Error Records 
Project Management Tool Integration

Price

The basic version of the plugin is free in the WordPress repository. The pro version has 4 tiers of pricing, ranging from $9/month to $249/month.

7. Helpful (DAEXT Helpful)

DAEXT Helpful is a simple and intuitive WordPress plugin that lets you collect quick feedback from your visitors using an easy “Was this helpful?” interaction. Instead of long forms or complex feedback tools, this plugin displays Yes/No buttons under your content so users can immediately share whether they found the page useful.

The plugin is lightweight and non-intrusive, making it perfect for blogs, documentation pages, tutorials, and any site where you want simple user sentiment without extra friction. It also tracks votes and allows you to view helpfulness stats from your dashboard, giving you insights into what content resonates most with your audience.

Noticeable Features

Simple Yes/No (Helpful / Not Helpful) feedback buttons
Clean and minimal interface that matches most themes
Lightweight and performance-friendly
Tracks user responses in the dashboard
Shortcode available to place the feedback box anywhere
Works with posts, pages, and custom post types

Price

DAEXT Helpful is completely free to use.

8. Rating-Widget

Rating-Widget is a GDPR compliant tool that allows visitors to rate your content on a scale of one to five. These rating options can be attached to posts, pages, comments, WooCommerce, BuddyPress, and bbPress forums.

A Reviews Add-on can also be used with this tool to further enhance the integrity of your user feedback. Viewers can add a written review when needed, giving you the perfect insight into your posts.

Noticeable Features

Social Media Sharing
Support Multiple Languages
Unlimited Ratings and Votes
Customizable Ratings and Placement
Showcase ‘Top Rated’ Posts for Better Exposure

Price

This plugin is free for use and has a few paid add-ons. 

9. ShareThis Reaction Buttons

ShareThis Reaction Buttons is a lightweight WordPress plugin that lets visitors react to your content using expressive emoji-style button. Instead of filling out long feedback forms, users can instantly share how they feel about a post with a single click, making feedback fast, visual, and frictionless.

The plugin is designed to increase engagement by placing reaction buttons directly below your posts and pages. Reactions update in real time, allowing both site owners and visitors to quickly see which content resonates most. Since it’s built by ShareThis, it also benefits from their experience in engagement and sharing tools used across millions of websites.

ShareThis Reaction Buttons is ideal for blogs, content sites, and publishers who want quick sentiment-based feedback without overwhelming users.

Noticeable Features

Multiple emoji reaction buttons (Like, Love, Laugh, Angry, Sad, etc.)
Simple setup with automatic placement on posts and pages
Real-time reaction counts
Lightweight and performance-friendly
Works for both logged-in users and visitors
Built and maintained by ShareThis

Price

ShareThis Reaction Buttons is completely free to use.

10. Bit Assist

Bit Assist is a multi-channel communication and feedback widget for WordPress. It helps businesses collect user feedback instantly through chat-based interactions instead of traditional forms.

Unlike standard feedback plugins, Bit Assist lets users share feedback using their preferred channels. This includes WhatsApp, Messenger, Telegram, Instagram, SMS, custom forms, and more. Visitors do not need to search for a feedback page. They click the widget and respond immediately.

Bit Assist includes a built-in custom form channel. You can create feedback forms with text fields, dropdowns, ratings, file uploads, and required fields. These forms appear inside the chat widget. This reduces friction and increases submission rates.

It also supports webhooks. You can send feedback data directly to CRMs, spreadsheets, or automation tools. No manual work needed.

Bit Assist is ideal for businesses that want feedback, support, and communication in one place.

Noticeable Features

30+ communication and feedback channels
Custom feedback forms inside the widget
FAQ and knowledge base buttons
WooCommerce order tracking for customer queries
Google Analytics and widget analytics
Webhook integration for automation
Fully customizable design and behavior
Works on WordPress and external platforms

Price

Bit Assist offers a free version with most channels included. Pro plans start at $27 per year. Lifetime plans are available from $49 with no recurring fees.

Conclusion

One of the best ways to improve the functionality of your WordPress site is by gathering feedback from your users. By doing this, you will get the opportunity to get the most out of your website by improving on what works and getting rid of what doesn’t. And let’s be honest, it will be pretty awesome to see the data in front of you. 

Thank you for reading, we are always excited when one of our posts is able to provide useful information on a topic like this. Let us know below which plugins you prefer and why!

Disclosure: This post contains affiliate links. That means if you make a purchase using any of these links, we will earn a commission without any extra cost to you. Thanks for your support.

Changelog

December 24, 2025:

• Added OpinionCamp to the list.
• Change positions of the plugins.
• Replaced ‘WP Reactions’ with ‘ShareThis Reaction Buttons’ and ‘Helpful’ with ‘Helpful (DAEXT).